Frequently asked questions

On this page, we’ve gathered the most frequently asked questions we receive from clients about our website design and development and digital marketing services. Our goal is to clarify everything you may need to know before starting to build your digital presence or launching your website.

1. How can I start working with Lenkaate?

You can contact us through the contact form on the website or via the available communication channels. Our team will then understand your project requirements and discuss the details with you to determine the best way to proceed.

2. How is the project cost determined?

The project cost depends on several factors, such as the scope of work, required functionality, development time, and project requirements. After discussing the details with you, we provide a clear quotation that includes all agreed-upon details.

3. What payment method is used?

Payment is usually divided into stages to ensure clarity for both parties. Payment details are agreed upon before the project begins, including the total amount and payment schedule.

4. Is the full amount paid before starting the work?

No. In most cases, a portion of the project cost is paid when the work begins, with the remaining balance paid according to the project's progress or upon completion.

5. Is project information kept confidential?

Absolutely. We respect the privacy of all our clients and are committed to keeping project-related information confidential and not sharing it with any third party.

6. How long do typical projects take to complete?

The timeline varies depending on the nature and size of the project. After discussing the project details, we will determine an estimated timeline and inform you before work begins.

7. How do you communicate during the project?

We aim to maintain continuous communication with clients throughout the project. Communication can take place via email or through the agreed-upon contact methods to track progress and discuss any comments or updates.

8. Will I receive updates on the project's progress?

Yes. We provide regular updates throughout the development process so that you are always informed about the project's progress.

9. Can the project be modified during development?

Yes. Changes can be made during development as long as they remain within the scope agreed upon initially. If there are additional requests outside the original scope, their impact on the timeline or cost will be discussed.

10. What happens after the project is completed?

Once the project is completed, it will be delivered according to the agreed terms. We can also provide guidance and general support to ensure the project is used correctly.