What personal data do we collect and why do we collect it?
When ordering or registering on the Site, as appropriate, you may be asked to enter your name, email address, postal address, phone number, credit card information or other details to assist you.
We collect information from you when you register on our site, place an order, sign up for our newsletter, respond to a survey, fill out a form, use live chat, open a support ticket, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, subscribe to the newsletter, respond to a survey or marketing communication, browse the Site, or use certain other Site features in the following ways:
To improve our website in order to provide better customer service.
Let us know better when to respond to your customer service requests.
To process all your transactions and information quickly.
To request ratings and reviews of your services or products.
Follow up with you after any correspondence (chat, email or phone inquiries).
How do we protect your information?
Our website is scanned regularly for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secure networks and is only accessible by a limited number of people who have special access rights to these systems. They are required to keep the information confidential.
In addition, all sensitive/credit information that you provide to the site is encrypted via Secure Sockets Layer (SSL) technology, and we implement a variety of security measures when a user places an entry, transmission, or receipt to their information to maintain The safety of your personal information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies, through your browser settings, see your browser’s help menu for the correct way to modify cookies, if You have stopped the service.
Third Party Disclosure
We do not sell, trade, transfer or exchange with/to outside parties your personally identifiable information.
Does our site allow third party behavioral tracking?
It is also important to note that we do not allow third party behavioral tracking of any of our customers’ information available on our site.
How does our site handle Do Not Track signals?
We respect Do Not Track and Do Not Track signals or use advertising when the DNT is in place.
California Online Privacy Protection Act
According to CalOPPA, LAYERS agrees that:
Fair Information Practices
The Fair Information Practice Principles form the backbone of privacy law in the United States, and the concepts they encompass have played an important role in the development of data protection laws around the world. Understanding and implementing the Fair Information Practice Principles is critical to complying with the various privacy laws that protect personal information.
In order to be in line with fair information practices, we will take the following actions, in the event of a data breach:
We will notify you via email: within 7 working days or less.
We will inform users via on-site notification: within 7 working days or less.
COPPA Children’s Online Privacy Protection Act
When it comes to the collection of personal information from children under the age of 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in complete control.
The Federal Trade Commission (the US consumer protection agency) enforces the COPPA Principle, which outlines what operators of websites and online services must do to protect children’s privacy and safety online.
The company stresses that it does not market its website exclusively to persons under the age of 18.
The CAN-SPAM Act
The CAN-SPAM Act is a law that sets rules for dealing with commercial email, defines requirements for commercial messages, and gives recipients the right to stop commercial emails from being held back to them.
It provides for severe penalties for violations.
We require that you enter your email address to:
Sending information and responding to inquiries and/or other requests or questions.
Submit additional information related to your product and/or service.
Marketing through our mailing list or continuing to send emails to our customers after the first transaction has occurred.
To be CAN-SPAM compliant, we agree to the following:
Not to use false or misleading subjects in email addresses.
Identify the message as an advertisement in a reasonable manner.
Include the actual postal address of our business or location.
Monitor our company’s third-party email marketing services to ensure that they comply with the law, if used.
Deal honorably in requests to withdraw or unsubscribe quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us, follow the instructions at the bottom of each message, and we will remove you from all communications immediately.
firstname.lastname@example.org or via the contact us page